FAQS

Do you come out and measure?

To make your life easier, we offer a free no obligation measuring and estimating service. Should you go on to place an order, this not only ensures the carpets we order for you are the correct size, in some cases it also means we can work out the most cost effective way of ordering for you.

Can I use my own measurements?

If you are ordering carpet or vinyl from us and we will be fitting it for you, we would prefer to come out measure up. If you really don’t want us to measure we can order the carpet to your sizes but we ask that you sign a disclaimer.

If you are buying carpets or vinyl from us and someone else is fitting it, ask them to double check your measurements. Most self employed fitters will be happy to do this for you. We can supply you with details of recommended fitters if required.

How long until you can fit my flooring?

As a general rule, the time between placing an order and us fitting your carpet or vinyl is around two to three weeks. This also allows time for it to be delivered to us.

If you need something sooner it is worth looking at our remnants and roll stock as they are already here and ready to be taken away.

We have contact details for local fitters who will pick up your flooring from us and can usually lay it for us

Finding Us

The Carpet Connection showroom is located
on Water Ma Trout Industrial Estate in Helston, just off Redruth Road.

Come and visit us today.

Carpet Connection

Water Ma Tround Ind. Est.
Helston
TR13 0LW
Directions >

News

The clever stain free carpet

The choice of carpets at Carpet Connection in Helston has just got bigger.

Carpet Connection has kicked off the New Year by welcoming a new member of staff to the team.